Who supplies the call data and prospect lists?
How much time should we allow for a telemarketing campaign?
How will my company and Interactive Strategies work together?
What will your call center reps say over the phone?
How will you report campaign results?
Who will make the calls?
What exactly do call center staff do for me that I can’t do?
How good is Interactive Strategies at Customer Service?
Why Would I want to outsource my Marketing?
Who supplies the call data and prospect lists?
Our company deals exclusively with the 3 top profilers in the nation. Research and Development is always innovating and developing new file types. Our lists are scrubbed for the Federal Trade Commission's “Do Not Call" (DNC) List.
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How much time should we allow for a telemarketing campaign?
It all starts with you and your Sales Representative getting all documentation signed and returned to processing as soon as possible. The quicker its returned the quicker we get it to processing and then the Call Center. Usually all of this takes place in 18-24 days from the time you return your confirmation of the order.
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How will my company and Interactive Strategies work together?
Once you and your account representative agree on the terms of the campaign and on the script content, we can begin running your campaign. Communication throughout your campaign is vitally important. If your campaign is not achieving the results you’d like to see, please call your account rep. There are many factors that influence the success of your marketing campaign. Timing, script clarity and other issues that arise during a campaign are important to us, and you can speak with representative at any point during your campaign to see if there’s an element that can be tweaked to run more smoothly. With over 8 years of experience in marketing services, we’re able to offer helpful advice to assist making your campaign a success.
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What will your call center staff say over the phone?
We’ll work with you to make sure that your marketing script asks the best questions, covers the qualification questions determined by your company, emphasizes the selling points that you want to make, and is accurately delivered by our call center. Our trained sales professionals are able to represent your company intelligently and articulately to your prospects.
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How will you report campaign results?
Our Representatives understand the importance of following up with clients because we understand that if we help you have a successful campaign that your company and our company will do business for years to come. Constant communication between us is vital to both of our success. In essence Results are the #1 Goal of our Company.
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Who will make the calls?
Our Call Center is fully trained customer service agents, and we aim for our Professional appointment setters to be 100 % familiar with the companies, products and services that we represent. We will select callers who possess the right skill set for your company’s campaign. We’ll closely monitor their work and make changes depending on their level of success. Our Call Center supervisors act as a quality assurance specialist for your company to ensure the results you are looking for.
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What exactly do call center staff do for me that I can’t do?
With the ever-increasing competition in the global market, making sales is top priority for most businesses - and the most daunting task. An effective solution is to outsource marketing and appointment setting. This will help your business save time - top salespeople can then channel their efforts on building quality prospects and making the sale, rather than starting out with cold calls, which have a much lower rate of success.
Companies that facilitate appointment setting and lead generation have the necessary knowledge and strategies to help your business reach hot prospects. This is essential for your company's long-term success, and resourceful lead generation companies take the time to understand your business' needs and its products and services, making them even more effective.
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How good is Interactive Strategies at Customer Service?
Excellence in marketing service begins with ensuring that our clients receive the best in customer service. Interactive Strategies knows that our marketing service company and our Appointment Setters are the best in the business, but we strive to maintain excellence in every level of our company. Our commitment to providing our clients and their customers the highest level of marketing customer service begins with their initial contact with us.
When your company makes the decision to partner with Prestige Management or Interactive Strategies, you will be assigned a marketing customer service representative who will enroll you as a client. We’ll work with you to create your account, and perform a process that we refer to as “due diligence”: we’ll ask you a set of thorough questions that will enable us to create an affordable and dependable marketing campaign program that will meet all of your requirements.
Our customer service pledge to you is that we will answer and return your phone calls promptly, respond to your emails and resolve any difficulties during your campaign quickly and effectively. We strive to give each one of our clients, individualized attention and the highest level of marketing customer service and support.
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Why Would I want to outsource my Marketing?
The initial communication between your company and a potential customer will be through a cold call or from an ad. This first impression of sorts can make or break your ability to sell a particular customer, as well as define your company's reputation with whomever you speak.
Getting new clients is time consuming, and can be trying. When employees expand their duties from important aspects of the business to trying to add new customers, it results in mediocrity in their work. That's why it is best to hand over the task of generating leads and setting appointments to the experts. They have the training and experience to quickly identify quality prospects and then generate enough interest to get to the next step: the sales appointment. By outsourcing appointment setting and lead generation, you will enable your face to face salespeople to be more efficient by spending more time on qualified prospects.
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