Healthcare

Quickly mobilize agents or volunteers for emergencies, in hours

Save money and quickly mobilize volunteers at home with Interactive Strategies Group's "Cloud Call Center." Upload your contacts and in minutes, Interactive Strategies Group's autodialer will connect your volunteers to each contact on your list! Volunteers can work from home or an office, as long as they have a PC, internet access, and a telephone. Interactive Strategies Group can call up to 4 phones at a time, per volunteer, thereby optimizing your volunteer's time on the phone. The Cloud Call Center saves even more time by weeding out busy signals, bad phone numbers, and handling all the answering machines. Volunteers focus on speaking with live customers, leading to increases of 20-30% in efficiency.

Multi-line autodialer with popup
Answering machine message drop
Silent barge, monitoring & reports
Call statistics help reduce costs

Learn more about Cloud Call Center.

Communicate with patientes via phone surveys and reminder calls

Simply upload your contact list and Interactive Strategies Group's Voice Broadcast platform can make every patient's phone ring, instantly. Create transplant awareness, send out appointment reminders, and help people manage their health plans with an automated voice message. Interactive Strategies Group can even be used for enrolling new patients, scheduling, test results, appointment reminders, emergency notification, and more. It's even possible to notify populations into the millions. Interactive Strategies Group can be configured to target answering machines, live people, or both.

Send Patient Adherence calls & reminders
Clinical monitoring and Health Risk Assessment
Increase contact frequency & reach entire populations
Create public trust using phone surveys with recorded feedback

Learn more about Voice Broadcast.

Buy Toll Free numbers for operations and to track advertising efficiency

Stop wondering which Ads and online web pages are most effective at driving phone calls. Interactive Strategies Group's Call Tracking platform allows you to buy one (or thousands) of unique phone numbers to place on each unique display ad, landing page, billboard or print ad. Interactive Strategies Group will track, forward, and even record all call to each number, allowing you to visualize which ads drive the most phone calls.

Buy phone numbers for Dial-in access to healthcare information
Track calls, recordings, and maximize community relations
Funnel calls to the right department and optimize communications

Learn more about Call Tracking.